Care Catalyst Collective
Transforming Mental Health Operations. Expert consulting for Social Service Agencies and corporate mental health programs across Singapore.
Request a Free Service Pulse CheckWhere Clinical Expertise Meets Operational Excellence
Care Catalyst Collective is the consulting arm of The Therapy Platform Pte Ltd, focused exclusively on the mental health care sector in Singapore. We work with Social Service Agencies (SSAs), NGOs, and corporate wellness teams to strengthen their operational capacity and service quality.
Our consultants bring together deep clinical knowledge, non-profit management expertise, and technology enablement capabilities — a combination uniquely suited to the complex challenges facing Singapore's mental health sector.
"Technology should strengthen human care systems — not replace human care itself."
— Jerome Yuen, Chief Growth Officer
Consulting Services
We offer a comprehensive suite of consulting services tailored to the unique needs of mental health organisations in Singapore.
Clinical Workflow Redesign
Comprehensive review and redesign of clinical processes — from referral intake to case closure — to reduce administrative burden and improve therapist productivity.
Digital Case Management Integration
Hands-on support for SSAs transitioning from paper-based or legacy systems to Therapist OS, including staff training and change management.
Therapist Wellbeing & Productivity Metrics
Data-driven frameworks to monitor therapist burnout risk, caseload equity, and professional development — protecting your most valuable resource.
Waiting List Optimisation
Evidence-based strategies to reduce waiting times, improve triage processes, and increase the number of clients served without additional headcount.
Clinical Governance & Quality Audit
Independent quality audits against national clinical standards, with actionable recommendations and ongoing governance support.
Corporate Mental Health Programs
Design and implementation of workplace mental health programs for corporations, including EAP structuring, manager training, and outcome measurement.
Our Engagement Process
Service Pulse Check
A free diagnostic assessment of your current service delivery, capacity, and quality metrics.
Strategy Development
Co-creation of a tailored improvement roadmap aligned with your organisation's goals and resources.
Implementation Support
Hands-on guidance through the change process, including technology integration and staff training.
Measurement & Review
Ongoing monitoring of outcomes and iterative refinement to ensure sustained improvement.
Meet the Team
Jerome Yuen
Chief Growth Officer
A Social Entrepreneur and Strategist with over 12 years leading registered charities and IPC-status organisations in Singapore. Jerome has held roles as Chief Executive Officer and Executive Director across the eldercare and mental health sectors.
Currently completing a Master of Gerontology at the Singapore University of Social Sciences (SUSS), Jerome brings a unique lens to Care Catalyst Collective — combining non-profit governance expertise with a deep commitment to human-centred care systems.
Start with a Free Service Pulse Check
We are offering a limited number of free Service Pulse Checks for Social Sector Agencies with therapy interventions. Understand your service performance and how you can reach more people effectively.
Request Your Free Pulse Check